We are currently looking to fill the following positions:
- Food Hall assistants ~ Interviewing
- Marketing Co-Ordinator ~ Closes 11th March
- Fishmonger ~ Open
- Restaurant / Cafe Service Staff ~ Interviewing
Please send your CV by email along with a brief explanation on why you're well placed for the position.
Marketing Co-Ordinator ~ Closes 11th March
Permanent, full time position (42.5 hours a week, 5 days with some weekend work, between 8.00am & 6.30pm dependant on shift pattern).
Salary: Dependant on experience
Suffolk Food Hall is a unique venue to enjoy all that is great about local food and a vibrant lifestyle. We consistently strive to broadcast our messages in innovative ways, rather than simply paying for advertising. Our marketing strategy is predicated on creating ‘advocate customers’, and so we adopt a more complex approach to marketing but with greater tangible returns on increasing repeat and new custom. We like to do things ourselves, and hence we’re looking for a spark to reignite our in-house marketing efforts. The job will be full-on, varied, challenging and fun; covering:
Develop the marketing strategy with the Management Team; then taking responsibility for tactical implementations
Day to day management of the marketing channels we deploy:
- SFH website
- social media (twitter, blogspot, facebook, instagram, LinkedIn for corporate events)
- contact with registered customers; emailshots and specific engagements
- press releases, principally EADT and BBC Radio Suffolk
- messages on-site (POS, large imagery, 'the site story', etc)
Collate copy and writing content for social media, newsletter, Awards entities and press release distribution
Monitor and respond to Review Websites (TripAdvisor, Yelp, Google+) following consultation with relevant colleagues
Ensure Point of Sale design standards (posters and signs) are used; encouraging content to be updated and help with publishing. Facilitate PoS cross-selling (e.g. find me in ...) PoS Locations: Food Hall entrance, exit board, retail positions, Restaurant & Café table-talkers, Cookhouse front desk and boards, customer loos, A Boards (pathway and roadside), etc
Communicate the monthly Offers and other promotions via email, social media, website, etc. Liaise with the Events Team to ensure forthcoming events are broadcast.
Update third party websites and Event Listings; visitsuffolk.com suffolktouristguide.com, archant, discoversuffolk.org.uk
Ensure visitor reference points are briefed and up-to-date with flyers; TICs, hotels, B&Bs mailings list, etc.
Develop and deploy initiatives to promote the SFH loyalty scheme
Analyse loyalty customer habits, feeding findings into the Offers programme
Assess, critique and help review the business case for Suggestions submitted by customers and colleagues
Own the Customer Feedback Surveys we complete (standard, events, Christmas x 2, etc.) developing content, organising roll-out, collating and assess results, and feeding back to the Management Team.
Are you ready for all this? You'll need to be enthusiastic, imaginative, know a little about the principles of marketing, tenacious and hard-working. Please send a CV along with a brief explanation on why you are so well suited for this position to Oliver
Fishmonger ~ Open
Permanent, full time position (42.5 hours a week, 5 days over 7 inc weekend work, between 8.00am & 6.30pm dependant on shift pattern)
- Full range of technical skills from handling, storage to processing all kinds of fish at request
- Excellent customer service
- Good team member
- Ability to communicate
- Enthusiasm for hard work
Food Hall Assistants ~ Interviewing
Permanent, full time position.
42.5 hours a week, 5 days over 7 inc weekend work, between 8.00am & 6.30pm dependant on shift pattern.
Do you have a passion for food?
Suffolk Food Hall is an award wining centre of excellence for local food with provenance. Our Food Hall assistants are at the forefront of our business providing great service to the highest of standards at all times.
We are currently searching for enthusiastic, experienced and reliable individuals who have the ability to deliver fantastic customer service, pay strong attention to detail and work pro-actively in a team. You will have a genuine passion and interest for fabulous food, a retail experience desirable, basic IT skills (to use Tills) and be qualified to GCSE standard or above.
Please apply for this vacancy in writing with a CV and covering letter by email.
Restaurant / Cafe Service Staff ~ Open
Suffolk Food Hall has established itself as an exemplar of local food. We are an award winning Food Hall based in Suffolk with our products coming from local farms and suppliers, our provenance of ingredients is critical to us and our customers.
We are growing from strength to strength, in fact our sales are improving by a third each year, and we are always looking for rising stars who can take us further.
We are looking to appoint professional service staff to join a buzzing team. You will need to have great enthusiasm for serving customers, having a love for quality, be passionate about food, be smart, efficient and overall want to succeed.
Working up to a five day week within a team and also days on the weekend on a rota system is important to us as this is where most sales are generated.
If you are looking for a challenge to commit time to a dynamic business and have aspirations to progress an award winning operation, then this is the opportunity for you.
Please forward your CV by email.